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How to assess a business process for automation

Last updated: 2026-10-27

Automate work that is frequent, rule-based, and painful when it fails quietly. Skip or delay work that needs nuanced judgment on every case.

A simple scorecard

Volume: does it happen daily or weekly? Rules: can you write if-then steps a new hire could follow? Risk: what is the cost of a wrong automated action?

Data: do you have a consistent source system, or is everything in unstructured email threads?

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